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Terms & Conditions

Effective Date: 23.05.2025
Last Updated: 23.05.2025

 

Welcome to Todhunter Earle Interiors. By accessing or using our website www.todhunterearle.com and services, you agree to comply with and be bound by the following terms and conditions.

 

If you do not agree to these terms, please do not use our website or services.

 

  1. Definitions
  • “We,” “us,” “our” refers to Todhunter Earle Interiors.
  • “You,” “your” refers to the user, customer, or visitor of our website.
  • “Services” means the interior design services, products, or any other offerings provided by Todhunter Earle Interiors.

 

  1. Use of Website and Services
  • You agree to use the website and services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.
  • You warrant that any information you provide is accurate and complete.
  • We reserve the right to refuse service or cancel orders at our discretion.

 

  1. Orders and Payments
  • All orders are subject to acceptance and availability.
  • Prices and product descriptions may change without notice.
  • Payment methods accepted include credit/debit cards and PayPal.
  • Payment is due in full before any products are shipped or services rendered unless otherwise agreed.

 

  1. PayPal Payments
  • If you choose to pay via PayPal, your payment will be processed securely through PayPal’s platform.
  • PayPal may collect personal and payment information in accordance with their privacy and cookie policies (see PayPal Privacy Statement and PayPal Cookie Policy).
  • We do not store your PayPal login or payment details; all transactions occur through PayPal’s secure environment.
  • Refunds for PayPal payments will be processed via PayPal and are subject to PayPal’s refund policies.
  • You are responsible for any fees or charges applied by PayPal.
  • In case of disputes regarding payments, please contact PayPal’s customer service first. You can also contact us, and we will assist where possible.

 

  1. Delivery
  • We will deliver products to the address provided by you during the order process.
  • Delivery times provided by Royal Mail are estimates and may vary depending on location, product availability, and external factors beyond our control.
  • Risk and ownership of products pass to you upon delivery.
  • You are responsible for inspecting products upon receipt and notifying us immediately via email at sales@todhunterearle.com of any damage or discrepancies.
  • For international orders, you may be responsible for customs duties, taxes, or other charges.

 

  1. Returns and Refunds
  • If for any reason you aren’t completely satisfied with your purchase, please contact us via email at sales@todhunterearle.com within 21 days of receiving your order and we will help you in every way possible.
  • Products must be returned in their original condition and packaging.
  • Refunds will be issued upon receipt and inspection of returned products.
  • Delivery charges are non-refundable except where the return is due to our error or faulty products.
  • We strongly recommend that you send your products back to us via a recorded post service and obtain a certificate of posting. We will not refund you if we do not receive the returned products. Please also make sure you package the products appropriately to avoid any damage or marks made.
  • Refunds will be made to your original form of payment.

 

  1. Intellectual Property
  • All content on the website, including images, text, and designs, is the property of Todhunter Earle Interiors or its licensors.
  • You may not reproduce, distribute, or use any content without our written permission.

 

  1. Liability
  • We make reasonable efforts to ensure accuracy but do not guarantee the completeness or reliability of information on the site.
  • We are not liable for indirect, incidental, or consequential damages arising from use of our website or services.
  • Our total liability is limited to the amount paid by you for the product or service.

 

  1. Privacy
  • Our Privacy Policy explains how we handle your personal information.

 

  1. Changes to Terms
  • We may update these Terms & Conditions at any time by posting the revised version on our website.
  • Your continued use of the site after changes constitutes acceptance of the new terms.

 

  1. Governing Law
  • These terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in England.

 

  1. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Todhunter Earle Interiors
Email: info@todhunterearle.com
Address: Chelsea Reach, 3rd Floor, 79-89 Lots Road, London, SW10 0RN, United Kingdom